Conflict Coaching (5 x 1 hour sessions) - tailored, individual conflict resolution

A Conflict Coach works one-one with clients, assisting them to develop new ways to manage their conflicts. Clients develop their own conflict goals and are supported by their coach to explore ways to achieve their goal/s. Throughout the process clients may revisit and re-evaluate their goals, as they test the consequences of their alternative courses of action. More

Complaints and Grievance Management Systems— effective, legally compliant conflict resolution solutions

Mediator Style Training  can manage a single complaint or grievance or can assist your organisation to manage high volume complaints and disputes. More

‘Mediating ’  Workplace Change—a top-down, bottom-up approach to conflict resolution

With the current economic climate, the majority of us are experiencing some form of organisational change – likely either with restructuring or retrenchments.  Mediator Style Training offers a top—down , bottom—up approach to managing change.  Our consultants can help you develop a strategy for implementing change, train supervisors to be ‘change managers’ and provide employees with workshops that build the  skills that enable them to manage the change process.

‘Mediating’ workplace change services:

Consultation
‘Change Manager Workshop (for leaders and supervisors): (4hours)
‘Managing  Change Workshop’ (for employees): (2hours)

Mediation— facilitated conflict resolution meetings

Mediation and alternative dispute resolution is fast becoming every organisations preferred method of resolving complaints and conflict. Mediation is designed to help you to avoid appearing in hearings and courts, and also avoid the legal costs and time delays associated with traditional dispute resolution. More

If you would like more information please contact us