| A few words about us... |
Mediator Style Training mediators, counsellors and faciliators have a passion for self reflection and learning and development.
Mediator Style Training is committed to helping people find out more about themselves and how they relate to conflict as a participant in conflict or as a professional working to resolve conflict.
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Heidi Smith
Heidi's background and training is in Organisational Psychology, Mediation, Counselling and Learning and Development. Heidi's passion is in creating learning and development environments that facilitate personal growth and feature psychological assessments.
Heidi says "What I love about the services I create is that they are geared towards raising individual awareness of who we are and how we relate to other people in conflict. The training aims to create that 'ah ha' moment where it all falls together. Once you know something, you can't 'unknow' it - these 'ah ha' moments will repeat on you. They will show up as you do your job, as you interact with your family and as you interact with your colleagues. That is the union of personal and professional development. |
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Dr Samantha Hardy
Associate Professor Samantha Hardy is the Director of Conflict Resolution and Practice at the Australian Centre for Peace and Conflict Studies (ACPACS) at the University of Queensland. Since 1997 Sam has taught conflict resolution to university students, lawyers and a wide range of people from private and public organisations. She also has a consultancy practice in facilitation, mediation and conflict coaching. Sam is a Nationally Accredited Mediator and completed advanced negotiation training at Harvard Law School. She is also a CINERGY® trained Conflict Coach. Sam has a range of postgraduate qualifications in law, conflict resolution and teaching.
Sam has a particular interest in reflective practice, and finds that understanding her own and other people’s personalities and individual differences provides rich material for reflection!
Jan Armstrong
Jan’s background is in Medical Science and Psychology, with specialist training in Cognitive Behavioural Therapy, Schema Therapy and Mindfulness. Her areas of speciality include conflict resolution, stress management, effective communication, behavioural modification and suicide prevention. With a Masters of Applied Psychology (Organisational) almost completed it is easy for her to combine her knowledge of human behaviour with organisational systems and processes. She has worked with a range of clients ranging from those that are gifted to the intellectually impaired, and she has worked in remote locations around Australia. Being predominantly a solution focused practitioner, with a strong sense of justice, she has maintained her interests in psychology, natural science and the environment by being reflective and open to experience. Her favourite mantra is ‘let go’ which has served her well when faced with difficult clients and when adjusting to new life styles and changing work habits.
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Clare Swetenham
Clare Swetenham is a mediator with successful experience in both family and workplace mediation, at both worker and manager levels. She has recently created CPS workplace solutions and is the principal of this business. Clare also enjoys her lecturing responsibilities with the University of South Australia in the Master of Mediation degree. Clare brings with her years of experience of mediating disputes with a wide variety of clients. Clare holds a Bachelor of Arts, a Bachelor of Social Work and a Master of Conflict Management.
Douja Elhajj
Douja is a Nationally Accredited Mediator, facilitator and trainer, supervisor, as well as Principal Mediator. Douja has achieved post-graduate qualifications in Counselling and Human Services, and has participated in several advanced conflict resolution courses that have driven her career in mediation. Douja specialises in family, interpersonal and workplace relationships. She has also developed and conducted workshops in conflict resolution, emphasising on family dispute resolution, to organisations and practitioners that are now nationally accredited with the Attorney General’s Department. Douja also coordinates an Employee Assistance Program for a respected national organisations.
Douja believes that by understanding ourselves and how we relate to others, our motivations and triggers; we can break down barriers of misunderstanding and the possibility of conflict, and will be able to recognise and accept each other for who we are.
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